Frequently Asked Questions

What types of items can be processed?

Any item that can be painted and momentarily immersed in water can be processed.

What industries already use this process?

Automotive, Marine, Aviation, Hunting/Outdoors, Commercial, and Housewares

Do you process commercial volume orders?

Absolutely, we work with several commercial clients processing their products to help add visual value, solve complex coating problems and help enter new markets for their products. Call us and we will be happy to discuss your project from prototype to volume - we are here to help.

Is the finish durable?

Yes, we use only the highest grade materials.  All projects are completed in a controlled environment and QC testing is conducted throughout the process. After all items are printed they receive a clear coat finish in either a gloss, flat, or matte finish. Our clear coats are formulated with the end use of the processed item in mind.

Can you dip electronic products?

Yes but only the cases of electronic devices. We have clients who have had their computer cases, cell phone covers, etc. decorated. We also work with a couple of manufacturers of electronic devices and dip just the outer visual cases of their products.

Can items be reprinted?

Yes, items that are printed can be reprinted without much difficulty.

What is the turn around time on my product?

Cobra Imaging makes every effort to have your products decorated and sent back to you within 2 weeks of its arrival in our shop.

How much does it cost?

You will find pricing on the most common items here 

For all other items we provide a quote and because of the unique nature of custom work, estimates are given on an individual basis.  Preparation time, size and the complexity of the item or items being printed are the main focus for determining cost.

Can we change the color of a pattern?

Base coats can to be changed so that you can achieve a wide variety of colourful looks.  However, some patterns such as branded camouflage pattern require us to use a standardized base tone due to licensing regulations. 

Do we need to bring in or send our parts disassembled?

Yes, all parts you are wanting printed need to be completely disassembled.  All parts should be sent in a “Ready to Paint” condition.  Please be sure to only bring in or send in cleaned items.  Only send the pieces and parts that are going to be printed.  Cobra Imaging cannot be responsible for the disassembly or re-assembly of your product.

Is shipping included? 

No, shipping to and from Cobra Imaging is the customer's responsibility. You may use the links below to obtain a shipping quote:

Canada Post
http://www.canadapost.ca/cpotools/apps/far/personal/findARate?execution=e4s1

FedEx
http://www.fedex.com/ratefinder/home?cc=CA&language=en&locId=express

How can I pay?

Cobra imaging accepts cheques, money orders and:

So how do I proceed with my order?

Now that you have decided on the pattern and received your quote for pricing, package up only the parts you want processed and send it to us via your preferred method (courier or post). After it has shipped follow up with an email to us stating that it is on its way and indicate the pattern you want along with the type of finish and any special instructions you may have.

When your items arrive we will send you an email indicating they have arrived and within two weeks from that date we will return ship them to you. It is that easy!